PRIVACY

Privacy notice

Last updated: November 2026.

What this website collects

Our hosting provider, Vercel, keeps standard technical request logs (such as IP address, browser type and page requested) to operate and secure the site. Fonts are loaded from Google Fonts, which receives your IP address when the page loads.

We use Google Analytics to understand how visitors use the site, such as which pages are viewed and whether people start a conversation. It sets cookies and receives your IP address, which Google truncates. You can block it with your browser’s privacy settings or Google’s opt-out add-on. We don’t use advertising cookies.

When you chat with us

The “Let’s talk” section is an AI assistant. When you use it, we store the conversation, the page you arrived from, your browser type and a one-way hash of your IP address (used only to prevent abuse) in a database hosted by Neon in the United States. Your messages are sent to our AI provider, Anthropic, to generate replies; Anthropic does not use them to train its models. If you share your name, email or company, we use them only to follow up and to discuss a possible engagement. If you email us instead, your message is kept in our Google Workspace mailbox.

We keep conversations and enquiries for up to 24 months unless we start working together, in which case they become part of the engagement record. Service providers that store or process this information may do so outside Canada.

Client data

Information we receive during an engagement is handled under a written confidentiality and data-handling agreement with that client. It is not used to train AI models.

Your choices

You can ask us to access, correct or delete the personal information we hold about you by emailing privacy@jsagroup.ca.